Returns & Exchanges
Return and Exchange Policy
(USA ONLY)
Vivian's Place and Vivian Auld Inc will gladly accept the return of any unworn, unwashed, undamaged products with original tags still attached or defective merchandise purchased online. Your return must reach out to us within 30 days of the received delivery date to be eligible for a refund.
You may return as many order(s) / item(s) within one package, using (1) UPS Return Label.
*make sure to include a copy of the Return - Packing Slip for that Order.
Final Sale Product
Items marked as FINAL SALE are not returnable for refund or exchanges. Promotional Offers & Discount Codes cannot be applied on Final Sale Products unless otherwise marked.
If you experience any difficulties, please contact our customer service team to assist you.
Email: vivianauldinc@gmail.com